Mustang Beta - Standalone Ship

• Star Citizen Ships: Average Time 20–30 Minutes; Maximum 12 hours
• Star Citizen aUEC: Delivered Within 3–5 Minutes.
• Star Citizen CCU: Average Time 20–30 Minutes; Maximum 12 Hours.
• Star Citizen Paints: Average Time 5 Minutes; Maximum 12 Hours.
• Star Citizen Items: Average Time 5 Minutes; Maximum 12 Hours.

• In order to accept this item, you must have an account on robertspaceindustries.com. Access to Star Citizen (the game) requires a game package.
• All orders will be sent to the email you input when you check out. You will receive an email with the title "Someone sent you a gift from Roberts Space Industries" from no-reply@robertsspaceindustries.com . Open the email and click the blue "claim gift" button to claim your order.
• If you want your order to end up in an account that's not attached to the email you've provided us, all you have to do is log onto the correct RSI account in a separate tab before claiming the item (please refresh the RSI page to ensure you're on the correct account). If you're buying this item as a gift, all you have to do is right click the blue "claim gift" button and copy link address (make sure you're logged out of your RSI account so you don't accidently claim it). 

Critical Safety Instructions

• ATTENTION: All ships and items can be gifted only once. Once claimed, the item (Ship, CCU, Paint, Armor, Weapon, etc.) is permanently bound to the account that accepted it. Therefore, please be careful to be logged into the correct RSI account when you redeem your gift email.
• Make sure you are logged into the specific RSI account where you want to receive the item in the same browser before you claim the gift. We are not responsible if you claim the item on the wrong RSI account.

If you purchased a Cross Chassis Upgrade (CCU) to transform one ship into another, follow these steps:

1. Claim the Item: Follow the delivery steps above to add the CCU to your RSI Hangar.
2. Locate in Hangar: Go to the "My Hangar" section on the RSI website.
3. Apply Upgrade: Click on the arrow next to your CCU to expand the details. Click the "Apply Upgrade" button. Select the "Source Ship" you wish to upgrade and enter your RSI password to finalize the process.

Important Note: The insurance (e.g., LTI) and other bonuses from the original base ship will carry over to the new ship.

Upgrading from a lower-value ship to a higher-value ship may require multiple CCUs.
For example: If you purchase an upgrade from a Merchantman to a Polaris, we will send you two CCUs—one from Merchantman to Hammerhead, and another from Hammerhead to Polaris. The larger the price gap of the upgrade, the greater the number of CCUs you will receive.

Purchase Protection
By making a purchase on our website, you are guaranteed to receive the correct item exactly as advertised. If we are unable to deliver the item, we will offer either a replacement or a full refund. You may choose whichever option you prefer.

All items we sell come from our own inventory and are covered by our after-sale protection policy.

After-Sale Protection
In the extremely rare event that there is any issue with an item during delivery or within up to 6 months after the delivery has been completed, we will conduct an investigation. If it is determined that we are at fault, we will provide either a replacement or a refund.

In most cases, this will result in a full replacement, a full refund, or an upgrade to a better item if the exact replacement is unavailable.