Buyer Protection
Purchase Protection
When you make a purchase on our website, we ensure that you will receive the correct item as advertised. If we are unable to deliver the item as expected, we will offer you the option of a replacement or a full refund. You have the flexibility to choose between a replacement or a refund. All items we sell come from our own inventory and are fully covered by our after-sale protection policy.
After-Sale Protection
In the rare event of any issues with an item, either during delivery or within six months after the delivery is completed, we will conduct a thorough investigation. If the issue is determined to be our fault, we will either replace or refund the item. In most cases, this will result in a full replacement, full refund, or, if an exact replacement is unavailable, an upgrade to a better item.
Star Citizen In-Game Changes Notice
Please note that Star Citizen is still in its early alpha phase and is actively being developed. As a result, in-game items may be subject to rebalancing and changes during the development process.
We are not liable for any changes to the game or for any bugs or in-game issues resulting from its current development state. If you experience issues with an item, such as unusual performance or persistent bugs, we recommend performing a character reset to resolve the issue.
When you make a purchase on our website, we ensure that you will receive the correct item as advertised. If we are unable to deliver the item as expected, we will offer you the option of a replacement or a full refund. You have the flexibility to choose between a replacement or a refund. All items we sell come from our own inventory and are fully covered by our after-sale protection policy.
After-Sale Protection
In the rare event of any issues with an item, either during delivery or within six months after the delivery is completed, we will conduct a thorough investigation. If the issue is determined to be our fault, we will either replace or refund the item. In most cases, this will result in a full replacement, full refund, or, if an exact replacement is unavailable, an upgrade to a better item.
Star Citizen In-Game Changes Notice
Please note that Star Citizen is still in its early alpha phase and is actively being developed. As a result, in-game items may be subject to rebalancing and changes during the development process.
We are not liable for any changes to the game or for any bugs or in-game issues resulting from its current development state. If you experience issues with an item, such as unusual performance or persistent bugs, we recommend performing a character reset to resolve the issue.