Privacy Policy

Privacy Policy

Your privacy and the security of your personal information are important to us.
This Privacy Policy explains how StarCitizenShop collects, uses, and protects your information when you visit or use our website.

By using our website, you agree to the data practices described in this policy.

Information We Collect

To provide and improve our services, we may collect certain information when you interact with our website.

This may include:

  • Name

  • Email address

  • IP address

  • Mailing address

  • Phone number

  • Account information

If you make a purchase through our website, payments are processed securely by trusted third-party payment providers. StarCitizenShop does not directly store full payment card information.

We only collect personal information that you voluntarily provide when you:

  • Create an account

  • Contact customer support

  • Subscribe to offers or updates

  • Place an order through our website

How We Use Your Information

The information we collect may be used to:

  • Operate and maintain the website

  • Process transactions and orders

  • Provide customer support

  • Improve our services and website functionality

  • Notify users about updates, services, or promotions

We may also share necessary information with trusted service providers who help us operate our website, such as payment processors, hosting providers, or customer support systems.

These providers are required to protect your information and may only use it for the services they provide to us.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Access times

  • Referring website addresses

This information helps us analyze website usage and improve user experience.

Cookies

Our website may use cookies to improve your browsing experience.

Cookies are small text files stored on your device that help remember your preferences and improve website functionality.

Most browsers automatically accept cookies, but you may choose to disable them in your browser settings. Disabling cookies may affect some website features.

Data Security

StarCitizenShop uses industry-standard security measures, including SSL encryption, to protect your personal information.

While we strive to protect your data, no method of internet transmission is completely secure. By using the website, you acknowledge these risks.

Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If such information is discovered, it will be removed.

Your Data Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Requesting access to your data

  • Requesting correction of inaccurate data

  • Requesting deletion of your data where applicable

Requests can be submitted by contacting us.

Policy Updates

We may update this Privacy Policy from time to time.

Any updates will be posted on this page. Continued use of the website indicates acceptance of the updated policy.

Contact Information

If you have questions regarding this Privacy Policy, please contact us.

StarCitizenShop

Email
support@starcitizenshop.com

Address
1500 N Grant St Ste R
Denver, CO 80203
United States

Effective Date: 2026