Hawk - Eigenständiges Schiff

Shipping method:

The Ships and CCUs you ordered will be sent to your mailbox as gifts.

Standard delivery time:

Ships and CCU delivery time is up to 12 hours, the fastest is 20 minutes, .
Ships and CCU average delivery time is 30 minutes to 2 hours.

Service guarantee:

99.9% of orders are completed on time, and the delay rate is less than 0.1%.

Contact support:

If you have any questions, you can contact us through "Chat" or "Discord".

What happens if my Star Citizen email is different than the email my ship/item was sent to?

It doesn't matter what your Star Citizen email is because once you click the link in the email sent to you, you will have the opportunity to log in to the Star Citizen account you want the ship/item for. Once you click the link and log in, you will have the ship/item in your hangar. Please note that if you have multiple Star Citizen accounts, you will need to log out of all accounts before clicking any links, then log in to the account you want to purchase.

How many ccu's do I need to upgrade to the ship I need ？

A: Usually, you only need one ccu to upgrade to your ideal ship. In some cases, you will need multiple ccu's to upgrade to your ideal ship (for example, this is an upgrade chain upgrade method. You need multiple upgrades to upgrade to the ship you need. )We will send you multiple ccu upgrade packages.

Service guarantee:

99.9% of orders are completed on time, and the delay rate is less than 0.1%.

Contact support:

If you have any questions, you can contact us through "Chat" or "Discord".

Real-time support:

If you have any questions, you can click on the 'Chat' at the bottom right of the website to contact us.
We will respond in real time 24/7. We look forward to your arrival.

Email support:

Email to support: support@starcitizenshop.com
(response time <5 minutes)

Software support:

Contact customer service via Discord.
(response time <5 minutes)